We will need some sort of proof of purchase. Luckily, with the advances in computer technology, most retailers these days can keep a record of your purchases in case you need a copy of the receipt in the future. Please check with your retailer to determine if they offer this service.
Still can't get your receipt?
Reach out to us at warranty@gatorcases.com with photos and a detailed description of the issue. We will review everything and see if it's something we can assist with, like finding parts on our Parts Store.
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